Ola Electric Opens Hyperservice Platform to Customers, Independent Garages, and Fleets

Ola Electric has announced that it is scaling up its “Hyperservice” initiative into an open platform for electric-vehicle servicing in India. The expansion allows customers, independent garages, mechanics, and fleet operators to access genuine spare parts, diagnostic tools, and service-training modules that were previously restricted to its own service network.

In Phase 1 of the rollout, key spare parts are now available directly via the Ola Electric Customer App and website. Future phases scheduled this quarter will extend access to diagnostic tools and technician-certification programmes. According to the company, this move is designed to eliminate intermediaries, reduce servicing costs, and provide greater transparency.

For the service ecosystem, this means a shift from a closed, dealer-centric model to an open, inclusive servicing framework. By enabling any qualified garage to work on Ola EVs, the company hopes to build scale in its parts and accessories business while accelerating EV maintenance readiness across India.

Editor’s View
Ola Electric’s move to democratise EV servicing is a major signal for the mobility industry. For tyre manufacturers and aftermarket players, it underscores how service, repair, and parts networks are becoming as important as the product itself. As EV adoption grows, vehicles demand different replacement cycles, techno-maintenance regimes, and partner ecosystems. Tyre makers should prepare for a future where the service back-end matters every bit as much as tread pattern or compound choice. Aligning with open servicing platforms like this could offer an aftermarket advantage rather than just selling product.